Identifying Factors Impacting Customers’ Perceived Waiting Time in High Density Passenger Flow Waiting Areas
نویسندگان
چکیده
منابع مشابه
The Impact of Waiting Time Guarantees on Customers’ Waiting Experiences
This publication is available in alternative media on request. The Pennsylvania State University is committed to the policy that all persons shall have equal access to programs, facilities, admission, and employment without regard to personal characteristics not related to ability, performance, or qualifications as determined by University policy or by state or federal authorities. The Pennsylv...
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ژورنال
عنوان ژورنال: Procedia - Social and Behavioral Sciences
سال: 2013
ISSN: 1877-0428
DOI: 10.1016/j.sbspro.2013.08.205